The Six Disciplines of Breakthrough Learning
豆瓣
How to Turn Training and Development into Business Results, 3rd Edition
Roy V. H. Pollock / Andy Jefferson …
简介
Get real results for your business - maximize your training and development programs
Corporate learning and development programs play an undeniable role in successful business endeavors, but only when they're done right. The significant revisions in the third edition of The Six Disciplines of Breakthrough Learning add fresh, timely elements to a resource that has become known globally as a trusted guide for professionals determined to get the most of their companies' training and development programs. All-new examples, tools, guides, and insights combine to make an excellent, all-in-one resource for everyone from workplace professionals and HR managers to training development providers and businesses leaders looking to maximize the return on their enterprise's learning budget.
Infused with current research and recent case studies, this resource serves as a practical guide that recommends concrete actions for producing tangible results. Tools, guides, and checklists in every chapter ensure that readers walk away with meaningful strategies that can be implemented right away. The book includes:
A complete review of research drawn from thousands of insights, goals, and lessons learned
Specific strategies and actions that can be put into effect quickly for immediate results
A focus on ROI for business leaders wanting to make a clearer connection between dollars spent and new skills gained
Checklists in each chapter to help learning organizations perform quality audits of new and existing learning programs
The third edition of The Six Disciplines of Breakthrough Learning contains so many new resources and so much thoroughly-revised content that even those who own previous editions will find its reinvigorated approach highly beneficial. Strengthen the link between your learning efforts and your business goals with this increasingly popular, globally recognized resource.
contents
FOREWORD
INTRODUCTION: THE SIX Ds
Is Training Necessary Any More?
When Is Training the Answer?
Learning and the Moment of Truth
Learning Scrap
The Elephant in the Room
A Multi-Faceted Challenge
Introducing the 6Ds
Define Business Outcomes
Design the Complete Experience
Deliver for Application
Drive Learning Transfer
Deploy Performance Support
Document Results
Summary
Recommendations
D1: DEFINE BUSINESS OUTCOMES
It Is All About Performance
Start with Why
The End in Mind
How to Define Business Outcomes
Outcomes Planning Wheel
Map the Journey
Manage the Portfolio
Summary
Recommendations
D2: DESIGN THE COMPLETE EXPERIENCE
Learning Is Not an Event
A Four-Phase Process
Phase I: Preparation
Phase II: Guided Learning
Phase III: Transfer and Application
Phase IV: Achievement
Staple Yourself to the Learner
Summary
Recommendations
D3: DELIVER FOR APPLICATION
Learning as a Means
How People Learn
Additional Success Factors
Motivate Learning
Check the Process
Summary
Recommendations
D4: DRIVE LEARNING TRANSFER
Learning Transfer Defined
Great Learning Is Not Enough
Transfer Deserves Greater Attention
What's the Problem?
The Transfer Climate
The Special Role of Managers
Summary
Recommendations
D5: DEPLOY PERFORMANCE SUPPORT
Power of Performance Support
What Is Performance Support?
Why It Works
When Is Performance Support Most Valuable?
Range of Performance Support
Characteristics of Great Performance Support
Build It in
New Technologies, New Possibilities
People
Summary
Recommendations
D6: DOCUMENT RESULTS
Why Document Results?
Guiding Principles
The Evaluation Challenge
A Six-Step Process of Evaluation
Summary
Recommendations
CODA
The Journey So Far
The Road Ahead
AFTERWORD
REFERENCES
NAME INDEX
SUBJECT INDEX
ABOUT THE AUTHORS