The Trusted Advisor
豆瓣
ISBN: 9780743207768
作者:
David H. Maister
/
Robert Galford
/
Charles Green
出版社:
Free Press
发行时间: 2002
-1
装订: Paperback
价格: 198.00元
页数: 224
David H. Maister / Robert Galford …
简介
This is a guide to professional success. In the modern world of business, it's all about the ability to earn the client's trust and thereby win the ability to influence them. In these high risk times, trust is more valuable then gold. This detailed resource book provides readers with the five crucial steps they need for developing, managing and improving client confidence.