Based on true events, the series is based around a man, Hugo, who goes missing from a tiny outback town of only 12 residents. His son, Andy Pruden (Feldman), a suburban Ohio bank teller, has journeyed across the world to visit and is alarmed when he discovers he is missing. Andy teams with another outsider Cassie (Perry Mooney) on a quest to find his father, and the pair find themselves in increasing danger as they delve into the secrets of this tiny outback town, where everyone is a suspect.

The Moodys gather in their hometown of Chicago for the “perfect” holiday. From break-ups to arrests to sharing one bathroom, each family member is packing his/her own eccentricities and hiding secrets from the others – as if the holidays were all about carols and eggnog!