Jonathan 'Jack' Harris is a waiter, who hopes to start a newspaper called The Tribeca Times, after the part of Manhattan where he lives, and while struggling to find advertisers and stories decides to do one on Internet dating services, so he joins one and seems to have found a great match, maybe even a soul-mate. He doesn't know it's actually his apartment block neighbor, 29-year old magazine editor Samantha Feld -who only rolled into the thing because her friend and co-worker Jen thinks she needs a man and threw a party at Samantha's place- with whom he clashed from the start in daily life as they consider each-other noisy and inconsiderate. Yet, when they meet after e-mail bliss together and nothing but failed dates with others...

A medical emergency aircraft crashes in the snowy Rockies. The pilot, two paramedics, a two-year-old patient, and her father all manage to survive the crash. Unfortunately, the little girl's already critical condition is rapidly worsening, her father is growing hysterical by the minute, the pilot is seriously injured, and the paramedics aren't sure if they are emotionally equipped for the crisis.