Lauren Gabriel leaves everything behind in Boston to embark on a new chapter in her life and career. But an unforeseen detour to the charming town of Grandon Falls has her discover unexpected new chapters - of the heart and of family - helping her to embrace, once again, the magic of Christmas.

Lydia, a successful professional organizer, is constantly trying to grow her business, but even her ambition takes a back seat to love when she meets Robert, a frazzled widower with two young children. A toy inventor, Robert is asked to present his new Christmas toy line to a superstore. His challenge is he only has 12 days to get his life and his business in order. Talk about a Christmas rush! Lydia shows Robert that this task goes way deeper than messy junk drawers and encompasses every aspect of his life. While she’s intent on helping him straighten out details he had long ignored, Robert teaches the buttoned-up Lydia that messiness can be a delightful part of life.

A harsh TV personality, Jennifer, needs a break from her own life, so she hops into a car and drives to a small town mountain retreat. On her way there a blizzard veers off the road and she crashes. When she comes to she has complete amnesia and a friendly passerby takes her in. As time passes she still doesn’t remember who she is and the friendly passerby, a widower himself with three kids, assimilates her into his family. But as she slowly starts remembering who she is, she prefers the new life she’s built in the small town.