For undergraduate, MBA, and other courses in Business Logistics, Physical Distribution, Operations Management, Materials Management, and Supply Chain Management, in departments of business and engineering. This comprehensive discussion-covering the planning, organizing, and controlling of such activities as transportation, inventory maintenance, facility location, order processing, purchasing, warehousing, materials handling, packaging, customer service standards, and product scheduling-is specifically designed to help students solve actual challenges that they will encounter in today's marketplace. It provides the basic decision making tools and concepts used for finding cost reduction and strategic opportunities. Logware software on CD-ROM is included.

Now in its fourth edition, this definitive text explains the nuts and bolts of logistics and distribution in accessible language. Covering all the major elements of modern logistics it is an indespensible guide for both students of logistics as well as newly-appointed distribution, logistics and supply chain managers. This edition has been radically updated to reflect the latest advances in logistics and to cover new topics being studied on academic and professionals courses. It includes brand new chapters on: supply chain segmentation, air transport, maritime transport, outsourcing services and decision making and outsourcing management. It provides a thorough explanation of the latest technologies such as radio frequency identification (RFID), voice technology, satellite crane systems and dynamic pick systems, together with additional information and examples of warehouse design.