《图书馆2.0:升级你的服务》是在构筑图书馆服务的基础上，以图书馆服务为切入点，并围绕服务展开的。《图书馆2.0:升级你的服务》共分三大部分：第一部分是“总纲”，它们从总体上论述了Web2.0与图书馆2.0的基本思想，以及作者对于Web2.0和图书馆2.0的思考；第二部分是分论，分别论述了RSS、Blog、Wiki、Tag和SNS在图书馆的应用，它们是图书馆2.0的主体内容；第三部分是Web2.0技术与理念在图书馆服务中的综合性应用，主要论述了Web2.0在参考咨询、个性化服务、OPAC和图书馆员中的应用，这些内容是Web2.0技术与理念综合应用于图书馆服务的直接体现。

Two of the first and most original thinkers on Library 2.0 introduce the essential concepts and offer ways to improve service to better meet the changing needs of 21st century library users. Describing a service model of constant and purposeful change, evaluation and updating of library services, and user participation, the book both outlines the theoretical underpinnings of Library 2.0 and provides practical advice on how to get there. From incorporating technology to reaching the long tail, from getting buy-in to maintaining momentum, all aspects of Library 2.0 are covered.