When Linda Babcock asked why so many male graduate students were teaching their own courses and most female students were assigned as assistants, her dean said: "More men ask. The women just don't ask." It turns out that whether they want higher salaries or more help at home, women often find it hard to ask. Sometimes they don't know that change is possible--they don't know that they can ask. Sometimes they fear that asking may damage a relationship. And sometimes they don't ask because they've learned that society can react badly to women asserting their own needs and desires. By looking at the barriers holding women back and the social forces constraining them, "Women Don't Ask" shows women how to reframe their interactions and more accurately evaluate their opportunities. It teaches them how to ask for what they want in ways that feel comfortable and possible, taking into account the impact of asking on their relationships. And it teaches all of us how to recognize the ways in which our institutions, child-rearing practices, and unspoken assumptions perpetuate inequalities--inequalities that are not only fundamentally unfair but also inefficient and economically unsound. With women's progress toward full economic and social equality stalled, women's lives becoming increasingly complex, and the structures of businesses changing, the ability to negotiate is no longer a luxury but a necessity. Drawing on research in psychology, sociology, economics, and organizational behavior as well as dozens of interviews with men and women from all walks of life, "Women Don't Ask" is the first book to identify the dramatic difference between men and women in their propensity to negotiate for what they want. It tells women how to ask, and why they should.

“深刻阐释男性和女性谈判方式差异的第一本书”
为什么女性从来不要求？她们不要求加薪，不要求升职，总是远离可能造成的谈判气氛。从对孩提时代的玩具娃娃和游戏规则，到成年后的焦虑和障碍的研究中，著名经济学博士琳达•巴布科克和她的合作者首次发现，性别差异导致的行为模式是女性不愿提出要求和谈判的根本原因。本书大量的亲身访谈和相关研究成果，为我们一一揭示了女性在职场和生活中的心理及行为特征，以及女性与男性行为模式的种种差别。在对性别差异的精彩分析中，作者为女性改变自身思考方式，赢得谈判提出了绝对实用的建议。读完本书，相信女性读者会重新认识到谈判的力量，在谈判中发掘身边的机遇，最终改变自己的职业和生活状态！

道歉；客户迟疑不定；供货商百般刁难；突发的公共关系危机；想让别人帮忙，却难以启齿……教你破解潜藏在高难度谈话中的隐形结构，剖析高难度谈话的三个层次：“发生了什么”对话；情绪对话；自我认知对话。
突破谈话瓶颈，实现完美沟通。
此刻的谈话是如此艰难，但是总会在你毫无准备时不期而至，是面对还是逃避？是的，除了面对，我们别无选择。
曾在南非种族隔离前夜和1980年伊拉克人质事件中参与谈判的美国沟通专家道格拉斯•斯通(Douglas Stone)与闻名世界的“哈佛谈判小组”成员经过15年的潜心研究、数千次的专业咨询，锤炼出破解顶级沟通难题的有力武器——跨越沟通中的最高峰即 “高难度谈话”的哈佛谈话术。
在这本《纽约时报》排行榜的经典畅销书中，你将会通过丰富且极其生活化的案例一步步地学到：
●如何在毫无防备的情况下开始一场高难度对话
●如何把握高难度谈话的“弦外之音”
●面对正面攻击和指控时如何回应
●破解潜藏在每一次高难度谈话中的隐形结构
当你突破了沟通中的最艰难时刻，还惧怕什么谈不下来？

A former international hostage negotiator for the FBI offers a new, field-tested approach to high-stakes negotiations—whether in the boardroom or at home.
After a stint policing the rough streets of Kansas City, Missouri, Chris Voss joined the FBI, where his career as a hostage negotiator brought him face-to-face with a range of criminals, including bank robbers and terrorists. Reaching the pinnacle of his profession, he became the FBI’s lead international kidnapping negotiator. Never Split the Difference takes you inside the world of high-stakes negotiations and into Voss’s head, revealing the skills that helped him and his colleagues succeed where it mattered most: saving lives. In this practical guide, he shares the nine effective principles—counterintuitive tactics and strategies—you too can use to become more persuasive in both your professional and personal life.
Life is a series of negotiations you should be prepared for: buying a car, negotiating a salary, buying a home, renegotiating rent, deliberating with your partner. Taking emotional intelligence and intuition to the next level, Never Split the Difference gives you the competitive edge in any discussion.

The essentials of communication for professionals, educators, students, and entrepreneurs, from organizing your thoughts to inspiring your audience.
Do you give presentations at meetings? Do you ever have to explain a complicated subject to audiences unfamiliar with your field? Do you make pitches for ideas or products? Do you want to interest a lecture hall of restless students in subjects that you find fascinating? Then you need this book. Make It Clear explains how to communicate—how to speak and write to get your ideas across. Written by an MIT professor who taught his students these techniques for more than forty years, the book starts with the basics—finding your voice, organizing your ideas, making sure what you say is remembered, and receiving critiques (“do not ask for brutal honesty”)—and goes on to cover such specifics as preparing slides, writing and rewriting, and even choosing a type family.
The book explains why you should start with an empowerment promise and conclude by noting you delivered on that promise. It describes how a well-crafted, explicitly identified slogan, symbol, salient idea, surprise, and story combine to make you and your work memorable. The book lays out the VSN-C (Vision, Steps, News–Contributions) framework as an organizing structure and then describes how to create organize your ideas with a “broken–glass” outline, how to write to be understood, how to inspire, how to defeat writer's block—and much more. Learning how to speak and write well will empower you and make you smarter. Effective communication can be life-changing—making use of just one principle in this book can get you the job, make the sale, convince your boss, inspire a student, or even start a revolution.