With her son being held captive by a criminal gang, police-officer Amanda Doyle, together with her ex-husband and three unlikely allies, takes part in a desperate plot to hold a wealthy banker and his family to ransom. But this is no ordinary family.

As a kid, Darcy had no control over her family’s holidays and thus, has grown up to be a Christmas control freak — so much so that she loses sight of what the holidays actually mean. Suddenly, she finds herself magically transported into her idea of the perfect Christmas Village and learns that ‘perfection’ isn’t all it’s cracked up to be.