From Publishers Weekly
If Sternberg is right, IQ tests measure only "inert intelligence," academic knowledge that does not necessarily lead to goal-directed action or real-world problem-solving. Professor of psychology and education at Yale, he argues that a different type of brain power, "successful intelligence," determines one's ability to cope in career and in life. "Successfully intelligent" people capitalize on their strengths and correct or compensate for their weaknesses; self-motivating and flexible in their work style, they create their own opportunities, actively seek out role models, recognize and accurately define problems and know when to persevere. Of particular interest is Sternberg's contention that successful intelligence can be nurtured and developed in our schools by providing students with curricula that will challenge their creative and practical capabilities, not just their analytical skills. Although successful intelligence, as defined here, eventually comes to sound like a catch-all category for positive mental habits, this insightful, savvy guide will help readers avoid self-sabotage and translate thought into action. BOMC and QPB alternates.
Copyright 1996 Reed Business Information, Inc. --This text refers to an out of print or unavailable edition of this title.
From Booklist
When the subject is human intelligence, our society, argues Yale psychology professor Sternberg, is far too fixated on IQ. Such tests--and most other academic measures of achievement--typically gauge one's ability to memorize material, what the author terms "inert intelligence." Unfortunately, memorization does not equal success in life. According to Sternberg, people need to develop and nurture three types of intelligence for personal and professional success: analytical, creative, and practical. He defines each and provides commonsense ways for people to foster them. Another key is mental flexibility: being able to adapt to situations and to rethink that which we thought we already knew. Writing simply and without a bit of jargon, Sternberg successfully challenges the common notions of what intelligence is and isn't Brian McCombie --This text refers to an out of print or unavailable edition of this title.

Book Description
Do you want to be more successful at work? Do you want to improve your chances of promotion? Do you want to get on better with your colleagues? Daniel Goleman draws on unparalleled access to business leaders around the world and the thorough research that is his trademark. He demonstrates that emotional intelligence at work matters twice as much as cognitive abilities such as IQ or technical expertise in this inspiring sequel.
Amazon.com
Working With Emotional Intelligence takes the concepts from Daniel Goleman's bestseller, Emotional Intelligence, into the workplace. Business leaders and outstanding performers are not defined by their IQs or even their job skills, but by their "emotional intelligence": a set of competencies that distinguishes how people manage feelings, interact and communicate. Analyses done by dozens of experts in 500 corporations, government agencies and non- profit organizations worldwide conclude that emotional intelligence is the barometer of excellence on virtually any job. This book explains what emotional intelligence is and why it counts more than IQ, or expertise, for excelling on the job. It details 12 personal competencies based on self-mastery (such as accurate self- assessment, self- control, initiative and optimism) and 13 key relationship skills (such as service orientation, developing others, conflict management and building bonds). Goleman includes many examples and anecdotes--from Fortune 500 companies to a non-profit preschool--that show how these competencies lead to or thwart success.
Unlike IQ, emotional intelligence can keep growing--it continues to develop with life experiences. Understanding and raising your emotional intelligence is essential to your success and leadership potential. This book is an excellent resource for learning how to accomplish this.
--Joan Price
From Publishers Weekly
Applying the lessons of his bestselling study Emotional Intelligence, Goleman has found that business success stems primarily from a workforce displaying initiative and empathy, adaptability and persuasiveness?i.e., key aspects of what he defines as emotional intelligence. He presents studies that show that IQ accounts for only between 4% and 25% of an individual's job success, whereas emotional competence (self-awareness, self-regulation and motivation) is twice as important as purely cognitive abilities in the workplace. These findings alone should shake up human resource departments that hire based on how good someone looks on paper. In sections like "Self-Mastery," "People Skills" and "Social Radar," Goleman uses anecdotes from the corporate trenches (and from his lecture tours) to isolate qualities, such as "trustworthiness" that are central to displays of emotional intelligence. These qualities, in turn, are broken down into sets of practices?"Act ethically and... above reproach"; "respect and relate well to people from other backgrounds"?that can be internalized for improved emotional intelligence quotients by individuals looking to get ahead, or managers seeking to revitalize the staff. These repetitive-sounding checklists can at times give the book the flavor of an overworked seminar presentation. Still, embedded within the linear format that emerges are many truly illuminating facts?that the real cost of employee turnover to a company is the equivalent of one full year of employee pay, for example?that show how critically important Goleman's thesis is to today's workplace.
From Booklist
Goleman made a big splash in 1995 with his best-selling, much-discussed Emotional Intelligence. He contended that success and ability could not be determined solely by intelligence (however intelligence might be defined or measured). Emotional traits such as self-awareness, motivation, and self-control and social skills such as teamwork, leadership, and communication matter, too. His arguments were bolstered by research in neurology and the behavioral sciences. Furthermore, Goleman argued that emotional intelligence could be taught, and he targeted his message to educators and the educational system. This message, though, also drew a huge response from the world of business, and here Goleman now adapts his ideas to the workplace. Citing managerial studies, he asserts that emotional intelligence is twice as important as either IQ or technical expertise in predicting business success. Goleman shows how self-mastery and people skills determine work performance and suggests implications for job training. Although he does include scientific documentation whenever possible, Goleman himself refers to these as "soft skills," and the question remains about how accurately they can be measured--especially if they are to be used to make employment decisions such as hiring, termination, promotions, and salary levels.
David Rouse
Book Dimension :
length: (cm)17.2 　　　 　　　　　 　　　　　 width:(cm)11.1

"Emotional Intelligence 2.0 succinctly explains how to deal with emotions creatively and employ our intelligence in a beneficial way."
--THE DALAI LAMA
For the first time ever in a book, TalentSmart's revolutionary program helps people identify their EQ skills, build these skills into strengths, and enjoy consistent performance in the pursuit of important life objectives. The book contains proven strategies from a decade-long effort to accurately measure and increase emotional intelligence. Trusted by upper-echelon leaders inside companies worldwide, these strategies will enable you to capitalize on the skills responsible for 58% of performance in all types of jobs.
Includes a passcode for online access to the world's bestselling emotional intelligence test, the Emotional Intelligence Appraisal®, which will show you where your EQ stands today and what you can do to begin maximizing it immediately.
Rooted in sound research involving more than 500,000 responses, this new edition of the test will:
--Pinpoint which of the book's 66 emotional intelligence strategies will increase your EQ the most.
--Reveal the specific behaviors responsible for your EQ scores.
--Allow you to test yourself a second time to measure how much your EQ has increased from your efforts.
The book's smooth narrative style turns rigorous research into memorable stories and practical strategies that anyone can use to his or her advantage.
What people are saying about it:
"Emotional Intelligence 2.0 is a fast read with compelling anecdotes and good context in which to understand and improve your score."
--Newsweek
"Surveys of 500,000 people on the role of emotions in daily life have enabled the authors to hone EQ assessment to a 28-question online survey that can be completed in seven minutes."
--The Washington Post
"Read worthy strategies for improving emotional intelligence skills make this our how-to book of the week. It's nice to know that average IQ doesn't limit a person to average performance. And who can resist an online quiz with instant feedback?"
--Newsday
"Gives abundant, practical findings and insights with emphasis on how to develop EQ. Research shows convincingly that EQ is more important than IQ."
--Stephen R. Covey, author, The 7 Habits of Highly Effective People
"This book can drastically change the way you think about success...read it twice."
--Patrick Lencioni, author, The Five Dysfunctions of a Team
"At last a book that gives how to's rather than just what to's. We need no more convincing that emotional intelligence is at the core of life success. What we need are practical ways of improving it. Bradberry and Greaves brilliant new book is a godsend. It will change your life."
--Joseph Grenny, New York Times bestselling coauthor of Crucial Conversations
"Emotional intelligence is an extremely important skill for personal and professional success. This book is excellent and the learning included in the free online test is cutting-edge. I strongly recommend it."
--Ken Blanchard, bestselling business book author of all time; coauthor The One Minute Manager®
"I distributed the book to my entire team. We found it very helpful in our dealings with each other and our internal customers. With all the new buzzwords over the past few years, the heart and soul of a company's culture is how they support and promote emotional intelligence. Those with foresight see that emotional intelligence will separate the good companies from the great ones. This book is a wonderful tool for a grass roots approach. If your desire is to be a truly resonate leader that people will trust and follow, this is an opportunity that cannot only change your professional career, but also your personal relationships."
--Regina Sacha, vice president, human resources, FedEx Custom Critical
"In the fast lane of business life today, people spend more time on computer keyboards, blackberries and conference calls than they do in face-to-face communication. We're expected to piece together broken conversations, cryptic voicemails, and abbreviated text messages to figure out how to proceed. In this increasingly complex web, emotional intelligence is more important than ever before. This book is filled with invaluable insights and information that no one can afford to ignore."
--Rajeev Peshawaria, executive director, Goldman Sachs International

Building on nearly eighty years of scientific work, The Handbook of Emotional Intelligence is the first definitive resource that brings together a stellar panel of academics, researchers, and practitioners, in the field. Sweeping in scope, the text presents information on the most important conceptual models, reviews and evaluates the most valid and reliable methods for assessing emotional intelligence, and offers specific guidelines for applying the principles of Emotional Intelligence in a variety of settings.