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The Performance Management Revolution shows you how your business can get prepared for the future—transforming strategies into plans, plans into actions, and actions into results. Written by Howard Dresner, a worldwide authority in the area of business intelligence and performance management, this lucid book offers great insight into strategies that any company interested in improving its business performance and accountability could adopt. This visionary book provides an intelligent framework toward the path to better performance through insight and action.

Ben Horowitz, cofounder of Andreessen Horowitz and one of Silicon Valley's most respected and experienced entrepreneurs, offers essential advice on building and running a startup—practical wisdom for managing the toughest problems business school doesn’t cover, based on his popular ben’s blog.
While many people talk about how great it is to start a business, very few are honest about how difficult it is to run one. Ben Horowitz analyzes the problems that confront leaders every day, sharing the insights he’s gained developing, managing, selling, buying, investing in, and supervising technology companies. A lifelong rap fanatic, he amplifies business lessons with lyrics from his favorite songs, telling it straight about everything from firing friends to poaching competitors, cultivating and sustaining a CEO mentality to knowing the right time to cash in.
Filled with his trademark humor and straight talk, The Hard Thing About Hard Things is invaluable for veteran entrepreneurs as well as those aspiring to their own new ventures, drawing from Horowitz's personal and often humbling experiences.
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Balancing conceptual and applied coverage of all aspects of the management and operation of services, "Service Management" has maintained the position as market leader through five previous editions. It is the most comprehensive and widely used introduction to service operations on the market, written by one of the top authorities on the subject, and it is designed to develop students' skills in both strategic and operational issues pertaining to services.New material on Professional Service Firms highlights IBM's initiative to establish a Service Science, Management, and Engineering discipline. The Sixth Edition also offers the latest information on Six-Sigma and RFID, as well as recent developments in other important industry topics. Text coverage spans both qualitative and quantitative aspects of service management and offers flexibility in courses, offering varying approaches to the study of service operations. The ancillary package includes student CD-ROM and Website that includes self-test quizzes, video clips, ServiceModel Software, and the Mortgage Service Game.

This 164-page book assembles and updates introductory white papers that have been available on our website. There are substantial new sections, including a 50-page glossary of terms, and two new chapters.
Paul Green (Professor Emeritus of Marketing, University of Pennsylvania) and the "father of conjoint analysis" wrote the foreword for Getting Started with Conjoint Analysis. He writes: "Getting Started with Conjoint Analysis is a practical no-nonsense guide to what happens when one designs, executes, and analyzes data from real marketplace problems. It should appeal to academics and consultant-practitioners alike. The book is easy to follow, while at the same time being almost encyclopedic in its coverage of topics ranging from study design to the presentation of results to clients."

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The incredible national bestseller that is changing people's lives -- and increasing their net worth! CAN YOU SPOT THE MILLIONAIRE NEXT DOOR? Who are the rich in this country? What do they do? Where do they shop? What do they drive? How do they invest? Where did their ancestors come from? How did they get rich? Can I ever become one of them? Get the answers in The Millionaire Next Door, the never-before-told story about wealth in America. You'll be surprised at what you find out....

Praise for Damn Right!
From the author of the bestselling WARREN BUFFETT SPEAKS. . .
"Charlie Munger, whose reputation is deep and wide, based on an extraordinary record of brilliantly successful business strategies, sees things that others don't. There is a method to his mastery and, through this book, we get a chance to learn about this rare individual." -MICHAEL EISNER, Chairman and CEO, The Walt Disney Company
"Janet Lowe uncovers the iconoclastic genius and subtle charm behind Charlie Munger's curmudgeonly facade in this richly woven portrait of our era's heir to Ben Franklin. With a biographer's detachment, an historian's thoroughness, and a financial writer's common sense, Lowe produces a riveting account of the family, personal, and business life of the idiosyncratically complex and endlessly fascinating figure." -LAWRENCE CUNNINGHAM, Cardozo Law School, Author of The Essays of Warren Buffett: Lessons for Corporate America
"For years, Berkshire Hathaway shareholders and investors worldwide (me included) have struggled to learn more about Warren Buffett's cerebral sidekick. Now we can rest and enjoy reading Janet Lowe's book about this rare intellectual jewel called Charlie Munger." -ROBERT G. HAGSTROM, Author of The Warren Buffett Way
"Charlie has lived by the creed that one should live a life that doesn't need explaining. But his life should be explained. In a city where heroism is too often confused with celebrity, Charlie is a true hero and mentor. He lives the life lessons that he has studiously extracted from other true heroes and mentors, from Ben Franklin to Ben Graham. This book illuminates those life lessons." -RONALD L. OLSON, Munger, Tolles & Olson llp
"Janet Lowe's unprecedented access to Charlie Munger and Warren Buffett has resulted in a first-class book that investors, academics, and CEOs will find entertaining and highly useful."-TIMOTHY P. VICK, Money Manager and Author of How to Pick Stocks Like Warren Buffett

《活法》，作者稻盛和夫是日本战后经济的传奇，除每一个人的人生活法之外，企业和国家，甚至社会、全人类的生存之道也包括在《活法》所阐述的范围之内。为什么这样说呢?因为它们都是一个个人的集合体，在应该拥有的“人生活法”这一点上，不存有任何差异性。...

★当今最流行的人格分析理论
★认识自己的最有效的方法
★九型人格一代宗师的最权威读本
★美国中央情报局的识人指南，了解各国元首的行为特质
★老板、客户、竞争对手 恋人、配偶、意中情人慧眼洞察你身边人的真实想法
九型人格是一种深层次了解人的方法和学问，它按照人们的思维、情绪和行为，将人分为九种：完美主义者、给予者、实干者、悲情浪漫者、观察者。怀疑者、享乐主义者、调停者。我们每个人都是独一无二的个体。九型人格论所描述的九种人格类型,并没有好坏之别,只不过不同类型的人回应世界的方式具有可被辨识的根本差异。这个世界上五十亿人口中,每个类型大概占了五亿。虽然如此,我们每个人还是很独特的,而且九型人格论也容许我们如此。纵使我们的人格类型是可被辨识的,然而我们的人格——经验、记忆、梦、抱负,以及我们的处理方式——却是自己的。
“九型人格”中的每一种人对这个世界的看法都是不一样的，但是通常，我们并不知道别人的看法。我们只是根据自己的看法来判断他人的思想。“九型人格”的教义所强调的，就是要走出自己的固有观念，去感受他人的思想。它帮助你对他人的处境有更多了解，从而设身处地为他人着想。九型人格最卓越之处在于能穿透人们表面的喜怒哀乐，进入人心最隐秘之处，发现人的最真实、最根本的需求和渴望。九型人格能够帮助我们洞察人心，用有效的方式对应他人，最终提升我们人生的幸福和成功。

本书作者小艾尔弗雷德·D．钱德勒教授是美国著名的企业史学家，任教于美国哈佛大学、约翰·霍普金斯大学、麻省理工学院等校，著有经济和企业史书籍多种，如《策略与结构：美国工业企业史中的组成部分》(1962年)、《皮尔·杜邦和现代公司的创建》(1971年，合著)。本书初版于1977年，是作者的主要著作，美国《纽约书刊评论》誉之为“……对经济学和公司历史研究的一个重大贡献”。初版后仅四年已五次重印。<br>